Effective Date: 01/01/2026
Last Updated: 01/01/2026

1. Overview

This Privacy Policy explains how StrataVue Media collects, uses, stores, and protects personal information obtained through websites, funnels, voice AI demos, SMS messaging, and automation platforms.

2. Information We Collect

Personal Data

• Name

• Email address

• Phone number

• Business details

Communication Data

• Call recordings

• Call transcripts

• SMS/MMS message content

• Opt-in/opt-out timestamps

Technical Data

• IP address

• Browser & device info

• Funnel interactions

3. How We Use Data

We use data to:

• Operate AI receptionist demos

• Deliver messaging and automation

• Provide customer support

• Improve system performance

• Comply with legal and carrier requirements

4. SMS, Voice & A2P Compliance

• Explicit consent is required before messaging

• Opt-out instructions are included in messages

• Data is not sold for messaging purposes

• Messaging logs are retained for compliance

5. Data Sharing

We may share data with:

• Messaging and telephony providers

• CRM and automation platforms

• Legal authorities if required

We do not sell personal information.

6. Cookies & Tracking

We use cookies and tracking technologies to improve user experience and analytics. Users may control cookies via browser settings.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal data.

8. Data Retention

Data is retained only as long as necessary for service delivery, legal compliance, or dispute resolution.

9. State Privacy Rights

California (CCPA / CPRA)

California residents have the right to:

• Know what personal data is collected

• Request deletion or correction

• Opt out of data sharing

• Not be discriminated against

Virginia (VCDPA)

Virginia residents may:

• Access and correct personal data

• Request deletion

• Opt out of targeted advertising

Colorado (CPA)

Colorado residents may:

• Access, correct, or delete data

• Opt out of data processing for profiling

Other States

We honor applicable privacy rights under U.S. state laws as they apply.

Requests can be made using the contact details below.

10. Children’s Privacy

We do not knowingly collect data from individuals under 18.

11. International Users

Data is processed in the United States. By using our Services, you consent to this transfer.

12. Updates

We may update this Policy periodically. Changes will be posted on this page.

13. Contact

StrataVue Media, LLC
Email: [email protected]
Website: www.stratavuemedia.com